How Do I Contact EBY?Updated 10 hours ago
The fastest way to reach us is our contact form. Our Fit Team answers every message we receive.
Can I call you?
We don't offer phone support right now. Every request goes through our contact form, email, or chat, so it's all written down and nothing gets lost between calls.
How else can I reach you?
- Contact form: Message us here.
- Email: [email protected]
How long until I hear back?
We typically answer within a day. During busy periods like Black Friday, it may take us a bit longer. We never ignore a message, so if you haven't heard back within a few days, check your spam folder.
What should I include?
- Your order number, if it's about an order. Here's how to find it.
- The email address you used to order.
- A photo (optional), if something arrived damaged or wrong.
You might find your answer faster here: