Can I Choose What's in My Subscription Box?Updated a month ago

Yes. You can mix and match styles and colors in every quarterly box, whether you have the Bra + Panty Set or the Panty 4-Pack. You can also add additional items to your subscription box for 40% off during your selection window.

When do I make my choices?

Your selection window is the week before your renewal. We email you when it opens, and it stays open until your box is billed. If the email isn't in your inbox, check spam or promotions.

You can't pick individual items until the selection window opens, but you can change your product type or size at any time. For example, you can switch from a Sheer Bralette to a Support Bralette, or from a Lucy Thong to a Signature Brief.

How do I choose my items?

• Sign in to your subscription page: https://eby.co/a/subscription/portal
• Click Make Selections.
• Pick your styles and colors.
• Click Submit to save them. Your choices aren't saved until you submit.

Can I change the colors in my box?

Yes, during your selection window. Colors are picked through Make Selections, so if you only see options for size and product type right now, your window isn't open yet. We'll email you when it opens.

I don't see a Make Selections button.

That means your selection window isn't open yet or has already closed. The button shows up once the window opens for your next box.

If you're having trouble making a selection, message us for help.

What if I don't pick anything?

We'll send your box based on the type of bra and panties you signed up for.

Can I change my size?

Yes. Update your bra or panty size from your subscription page before your box is billed.