How Do I Cancel My Subscription?Updated 17 hours ago

We’d hate to see you go, but we understand that circumstances change. 

To cancel your EBY subscription:
1️⃣ Log in to your EBY account.
2️⃣ Scroll to the very bottom of the page, on the right hand side.3️⃣ Click the “Cancel My Subscription” link 

If you just need a break, consider skipping shipments instead—you’ll keep all your perks!

To skip your next delivery:

1️⃣Log into your EBY account

2️⃣Scroll down and in the middle of the page and next to "Next Delivery"

3️⃣ Click the "Skip” link 

Already Charged?
If your order has already been charged, let us know if you’d like us to stop the shipment. If it’s already shipped, you can return it via our Return Portal for a full refund.

Need Help?
If you need assistance, email us at [email protected] or use the Chat feature on our website. We can assist you in the cancellation process. 

Before You Go:
Canceling means you’ll lose all your member perks:

• Free shipping on all orders
• 15% discounts on every EBY item
• 30% savings on subscription boxes

We hope you’ll come back soon—you’re always welcome in the EBY family!