Items Purchased During Sale - Exchange OnlyUpdated 21 days ago
Why don’t I see the option for a refund?
If the system is only giving you the option to exchange, it means your purchase was made during one of our special sale events. These events are considered exchange only — but not to worry, we’ve got you covered.
Exchanges are always free, and our Fit Experts are here to help you find the right size, color, or style so you end up with something you’ll love.
What does that mean for me?
You can:
Swap for a different size
Try a new color
Pick another style
Or connect with a Fit Expert for personalized sizing guidance
When does this apply?
This setup applies to purchases made during:
Memorial Day Sale
Summer Sale
Black Friday Sale
End of Year Sale
Influencer BOGOs
Flash Sales
Still need help?
Our Fit Experts are happy to walk you through your options and make sure you land on the perfect fit. Email [email protected] and we’ll take care of you.