EBY Fit Team - Help & FAQ logo
EBY Fit Team - Help & FAQ logo

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Your Account + Billing

Everything you need to know about paying for your EBY purchase — from credit cards to Shop Pay

What Payment Methods Does EBY Accept?

We accept all major payment methods.

Store Credit and Gift Cards

How to use store credit from a return or exchange: where to enter your code, partial balances, expiration, subscriptions, and discount codes.

How Do I Log In?

Go to the top-right corner of our website and select the person outline to log in. If you don't have an account already, you'll have the option to create one with your email or using Shop. You won't need a password for future logins, we'll send a six

How Do I Change My Billing Information?

Go to the top-right corner of our website and select the person outline to log in. Once signed in, navigate to the left side of your account dashboard. From the Profile section you can:. If you need to edit your subscription shipping address, please

Need More Help?

Can't find what you're looking for? Our EBY Fit Team is here to help. Fit Advisors are available 7 days a week from 6:00 AM–6:00 PM (ET) and will get back to you as soon as possible.

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