Billing & Shipping
Everything you need to know about billing, shipping, and managing your order.
Where is My Order?
Order Tracking. Check your email and find your tracking link. Is your package showing as delivered? If not, and it is still showing in transit, please be patient. It may have hit a delay during transit but it is on the way.
Shipping Delivery Times
Listed below are our shipping speeds available at checkout. Once an order is placed we are unable to change the shipping method. Please note the shipping time frame begins once the order has been shipped after the shipping timeframe. Spend over $99 a
Where Do You Ship?
Where We Ship:. We ship to all U.S. states and territories in the United States, including Puerto Rico and APO addresses. We ship to PO boxes using standard shipping only. International Shipping: Unfortunately, we do not currently ship internationall
Cancel or Change an Order
Order Cancellation & Returns. We understand plans can change, but once an order is placed, we’re unable to cancel it. Don’t worry—our return process is quick, easy, and designed to make things right!. Hassle-Free Returns & Exchanges. 1️⃣ Receive Your
How Do I Change My Billing Information?
1️⃣ Sign In: Click the top-right corner of our website to log in to your account.2️⃣ Access Settings: Once signed in, navigate to the left side of your account dashboard.3️⃣ Update Info: From there, you can:. Need Help? If you need assistance, contac
Promotions and Discounts
Discounts and Codes:. All promotions and discount codes are provided directly through our website, official Emails + SMS, or our Social Media channels. EBY is not associated with any 3rd party discount partners or sites. Black Friday BOGO:. Buy one g